Patient Ombudsman will not be offering in-person ‘walk-in’ appointments until further notice.

Our service is still available by calling our central complaints phone line at 1.888.321.0339 or access our online complaint form.

Your experience matters to us.

COVID-19 questions and information

We appreciate your patience and effort in helping our office do our part to minimize risk and prevent exposure to COVID-19 (Coronavirus) for all Ontarians.

Thank you,
Patient Ombudsman Team

What You Can Expect From Us

We will do everything we can to hear, understand and resolve your complaint, without taking sides. Voicing your complaint can also help to prevent the same issue from happening again, which is good for everyone and can influence positive change in the health care system.

After you make a complaint, we'll guide you through the steps and keep you informed, so that you know exactly what to expect from us.




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