Calls and formal complaints to Patient Ombudsman are extremely high at this time.

For new complainants: expect delays in returning your call.

For current complainants: expect delays in progressing your complaint file.

Our sincere apologies – we are doing our best to respond to you as quickly as possible. Our team is prioritizing the most urgent complaints. We appreciate your patience.

COVID-19 questions and information

Thank you,
Patient Ombudsman Team

Other Organizations that Can Help

Colleges/Regulated Professions


Regulated Professions  College (member of)  Phone Number  Web Address 
Physicians and Surgeons  College of Physicians and Surgeons of Ontario  416-967-2603 / 1-800-268-7096 Ext. 603 
Registered Nurses, Registered Practical Nurses and Nurse Practitioners  College of Nurses of Ontario  416-928-0900 / 1-800-387-5526 
Physiotherapists  College of Physiotherapists of Ontario  416-591-3828 / 1-800-583-5885
Pharmacists and Pharmacy Technicians  Ontario College of Pharmacists   416-962-4861 / 1-800-220-1921 
Chiropodists  College of Chiropodists of Ontario    
416-542-1333 / 1-877-232-7653 
Dental Technicians  College of Dental Technologists of Ontario  416-438-5003 / 1-877-391-CDTO 
Denture Therapists  College of Denturists of Ontario  416-925-6331ext227 / 1-888-236-4326 
Chiropractors  College of Chiropractors of Ontario  416-922-6355 / 1-877-577-4772
Masseurs  College of Massage Therapists of Ontario  416-489-2626 / 1-800-465-1933 
Naturopaths  College of Naturopaths of Ontario  416-583-6010 
Dental Hygienists  College of Dental Hygienists of Ontario  416-961-6234 / 1-800-268-2346 
Dental Surgeons  Royal College of Dental Surgeons of Ontario  416-961-6555 / 1-800-565-4591
Optometrists  College of Optometrists of Ontario  416 962 4071 / 1-888-825-2554 
Opticians  College of Opticians of Ontario  416-368-3616 / 800-990-9793
Psychologists  College of Psychologists of Ontario  416-961-8817 / 800-489-8388 
Medical Radiation Technologists  College of Medical Radiation Technologists of Ontario  416-975-4353 / 1-800-563-5847 
Traditional Chinese Medicine Practitioners andAcupunturists  College of Traditional Chinese Medicine Practitioners and Acupuncturists Ontario  416-238-7359 
Audiology and Speech-Language Pathologists  College of Audiologists and Speech-Language Pathologists of Ontario  416-975-5347 / 800-993-9459 
Dietitians  College of Dietitians of Ontario  416-598-1725 / 1-800-668-4990
Homeopaths  College of Homeopaths of Ontario  416-862-4780 / 1-844-862-4780 
Kinesiologists  College ofKinesiologistsof Ontario  416-961-7000
Medical Laboratory Technologists  College of Medical Laboratory Technologists of Ontario  416-861-9605 / 1-800-323-9672
Midwives  College of Midwives of Ontario  416-640-2252 
Occupational Therapists  College of Occupational Therapists of Ontario  416-214-1177 / 1-800-890-6570 
Psychotherapists  College of Registered Psychotherapists of Ontario  416-862-4801 / 1-888-661-4801 
Respiratory Therapists  College of Respiratory Therapists of Ontario  416-591-7800 / 1-800-261-0528 



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