For Complaints:
Patient Ombudsman accepts complaints through our online complaint form or by mail.
Send all mail and packages to:
Box 130, 77 Wellesley St. W.
Toronto, ON M7A 1N3
Office address*:
438 University Ave., 2nd Floor
Toronto, ON M5G 2K8
*Our office is not open for walk-ins and not receiving mail at this address. Accommodations are made for in-person appointments as needed.
For General Inquiries:
Our call centre is open Monday to Friday from 9:00 a.m. to 4:00 p.m.
Toronto: 416.597.0339
Toll free: 1.888.321.0339
Fax: 416.597.5372
Email**: info@patientombudsman.ca
**Please note that this email address is not for submitting complaints. We can only respond to general questions about Patient Ombudsman and our service from this email.
For Media Relations:
media@patientombudsman.ca
416-597-0339 x 5392