Patient Ombudsman accepts complaints through our online complaint form, by mail, or by phone Monday to Friday from 9 a.m. to 4 p.m.
To submit a complaint by mail or by phone:
Toll free: 1.888.321.0339
Send all mail and packages to:
Box 130, 77 Wellesley St. W.
Toronto, ON M7A 1N3
393 University Ave., Suite 1801
Toronto, ON M5G 1E6
*Our office is not open for walk-ins and not receiving mail at this address. Accommodations are made for in-person appointments as needed.
For General Inquiries:
Toll free: 1.888.321.0339 Fax: 416.597.5372
**Please note that this email address is not for submitting complaints. We can only respond to general questions about Patient Ombudsman and our service from this email.
For Media Relations:
416-597-0339 x 5392