Patient Ombudsman will not be offering in-person ‘walk-in’ appointments until further notice.

Our service is still available by calling our central complaints phone line at 1.888.321.0339 or access our online complaint form.

Your experience matters to us.

COVID-19 questions and information

We appreciate your patience and effort in helping our office do our part to minimize risk and prevent exposure to COVID-19 (Coronavirus) for all Ontarians.

Thank you,
Patient Ombudsman Team

Year Two

Link to Year Two Report 2017/18



Patient Ombudsman is excited to share our highlights from our second year of operations.

As we share our second year results, we want to let Ontarians know how Patient Ombudsman works to assure fairness for everyone.

Patient Ombudsman understands that making a complaint can be confusing and even daunting.

We feel it is important for us to share how we work. It is also important for us to help complainants along each step of the way.

We hope that our year two highlights will demonstrate how Patient Ombudsman is a champion for fairness in Ontario’s healthcare system.

Year Two 2017/18

Financial Statements


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